Form Configuration & Lead Response Playbook

Form type: Native HTML → lead-capture Edge Function (Supabase) Edge Function: lead-capture (POST to https://api.averyn.app/functions/v1/lead-capture) Database table: marketing.leads (asset = home-care-operations-playbook) Email sending: Resend via pulse.averyncare.com


Form Fields

Field Type Required Notes
First name text Yes Used in email subject lines and respondent greeting
Email email Yes Respondent email destination; lead contact

The form is intentionally minimal (2 fields). This is a top-of-funnel lead magnet — the goal is volume with low friction. These leads are families already managing home care with rotating caregivers — they're time-starved. Every additional field costs conversions. Qualification happens downstream through behavior and follow-up.


Form Behavior

On submission:

  1. Form POSTs to lead-capture Edge Function
  2. Edge Function upserts the lead in marketing.leads, sends welcome + team emails via Resend
  3. Edge Function redirects (302) to the resource URL (/resources/home-care-operations-playbook.html)
  4. The LP page fires fbq('track', 'Lead') (Meta Pixel) and plausible('lead_magnet_submit') via inline script on form submit

Email Configuration

1. Team Notification

Setting Value
To hello@averyncare.com
From notifications@notifications.averyncare.com
Subject Lead: Home Care Operations Playbook — {name}
Body Structured summary with name, email, asset, UTMs

2. Welcome Email (lead receives)

Setting Value
To {email} (from form submission)
From hello@pulse.averyncare.com
Reply-to hello@averyncare.com
Subject ✓ Your Home Care Operations Playbook

Email content is defined in marketingEmails.ts using the block-based template engine. Includes:


Lead Response Playbook

These leads are top-of-funnel, problem-aware, pre-customer. They're families already managing home care with rotating caregivers. They downloaded a free organizational tool. They have not asked to be sold to. The response sequence should validate their situation, provide value, then introduce Anchor as the natural next step.

Important: These are higher-value leads than typical checklist downloads. They're already spending on home care services and experiencing daily coordination pain. The nurture can move faster, but tone should stay warm and empathetic — not salesy.

Immediate (automated — already configured)

Day 0–1: Log and tag

Day 3–5: Value follow-up email (automated via drip-send)

Subject: "How's the playbook working?"

Hi {name},

Have you had a chance to fill in the Home Care Playbook? The shift handoff section is usually the one that changes everything — once the afternoon caregiver can see what happened in the morning without calling you, the daily phone calls start to drop.

Three things that make the handoff section stick:

If it's working, great — it's yours to keep. If it feels like one more thing to manage, that's worth knowing too.

— Averyn Care Team

Tone: Friendly, practical. Focus on the shift handoff section — the highest-value, most immediately actionable part. No pitch yet.

Day 10–14: Soft pitch email (automated via drip-send)

Subject: "What if someone ran the playbook for you?"

Hi {name},

Most families who download the Home Care Playbook get through the first few sections — daily routine, medication timing — and then the maintenance stalls. Not because it's complicated, but because keeping six sections current across rotating caregivers is a daily job. And you already have a daily job.

What if someone maintained this as a Care Ledger every day — ran the handoffs, relayed provider instructions, coordinated appointment attendance, and kept every helper aligned?

That's what Averyn's Anchor does. $2,999/month. 3-month minimum.

Your navigator becomes the person who holds the full picture — so you don't have to. Daily written updates. Caregiver handoff coordination. Provider callback relay. Escalation management. The playbook you downloaded is the system. Anchor is someone running it.

Every household starts with the Record Vault ($999) — we gather records from every provider and organize them into a bundle any caregiver or doctor can work from on day one. It's the foundation for everything in the playbook.

If you'd like to talk through whether it makes sense for your situation, you can schedule an intro call or just reply to this email.

— Averyn Care Team

Day 30+: Nurture

If the lead replies or engages


Metrics to Track

Metric Where Target
Cost per lead (CPL) Meta Ads Manager < $25 (Anchor play — higher value per lead)
Form submission rate Plausible (lead_magnet_submit event) > 20% of LP visitors
Welcome email open rate Resend dashboard > 50%
Day 3–5 email open rate Resend dashboard > 40%
Day 10–14 email open rate Resend dashboard > 35%
Reply rate (any email) Manual tracking > 5% is strong for this audience
Record Vault conversion CRM Track lead → RV purchase within 90 days
Anchor conversion CRM Track lead → Anchor signup within 120 days
Topic page visits from QR Plausible (utm_medium=print) Directional — shows playbook was printed and shared

Future Enhancements