Form Configuration & Lead Response Playbook

Form type: Tool-first gating — form is inside the tool (Provider Transition Timeline Builder), not on the LP
Edge Function: lead-capture (POST to https://api.averyn.app/functions/v1/lead-capture)
Database table: marketing.leads (asset = provider-transition-timeline)
Email sending: Resend via pulse.averyncare.com

The LP links directly to the tool. Visitors use the tool first; lead capture happens when they choose to email their generated timeline to themselves (optional gate inside the tool). No form on the LP — no Lead event on LP.


Form Fields

The tool collects first name + email at the email gate (after the user generates their timeline). The lead-capture function also receives contextual data via JSON body:

Field Type Required Notes
name text Yes First name — used in welcome email and greeting
email email Yes Respondent email — lead contact
asset hidden Yes provider-transition-timeline
source hidden Yes tool (lead came from inside the tool, not LP)
departing_doctor text No From tool input — context for team
departing_last_day date No From tool input
new_doctor text No From tool input (or "Not yet identified")
new_doctor_appt date No From tool input
transition_reason text No From tool input
pending_items_count text No Count of flagged pending items

The form is minimal by design. Contextual fields help the team understand the lead's situation but are not required. Qualification happens downstream through behavior and follow-up.


Form Behavior

On submission (from inside the tool):

  1. User generates timeline, then fills in first name + email at the email gate
  2. Tool POSTs JSON to lead-capture Edge Function
  3. Edge Function upserts the lead in marketing.leads, sends welcome + team emails via Resend
  4. Tool shows success state — no redirect (user stays on timeline page)
  5. LP does not fire Lead event — no form on LP

LP flow:


Email Configuration

1. Team Notification

Setting Value
To hello@averyncare.com
From notifications@notifications.averyncare.com
Subject Lead: Provider Transition Timeline — {name}
Body Structured summary with name, email, asset, source, contextual fields (departing doctor, last day, new doctor, etc.)

2. Welcome Email (lead receives)

Setting Value
To {email} (from form submission)
From hello@pulse.averyncare.com
Reply-to hello@averyncare.com
Subject Your Provider Transition Timeline

Email content is defined in marketingEmails.ts using the block-based template engine. Includes:


Lead Response Playbook

These leads are tool-first, value-demonstrated. They used the tool and chose to email themselves the timeline. They have shown intent. The response sequence should reinforce value and gently introduce the paid path.

Immediate (automated — already configured)

Day 0–1: Log and tag

Day 3: Value follow-up — records request & scheduling

Subject: "Did your records request go through?"

Hi {First name},

Quick check-in — were you able to submit your records request to your departing doctor's office? Some practices can take a few weeks to process, so if you haven't heard back, it's worth a quick call to confirm it's in the queue.

A few things people often ask about at this stage:

If you'd rather not manage the back-and-forth yourself, that's what we do. Our navigators handle the records transfers, referral chains, and follow-up so you can focus on your first appointment.

No pressure. Your timeline is yours to keep.

— [Your name], Averyn Care

Tone: Helpful, practical. Lead with the records request (highest-stakes early step). Soft mention of navigator support.

Day 10: Soft pitch — Record Vault

Subject: "The part most people skip"

Hi {First name},

Most people who use our Provider Transition Timeline get through the first few phases — requesting records, documenting medications — and then the middle section stalls. The transfers, the referral chain, the portal setup, the pharmacy coordination. It's not that any one step is hard. It's that there are dozens of them and nobody is managing the sequence.

That's what the Averyn Record Vault is for. Your navigator requests records from every provider, tracks transfers, organizes everything into a portable bundle, and delivers a summary your new doctor can use on day one. It's a one-time $999 engagement and every household starts here.

If you'd like to talk through whether it makes sense for your situation, you can schedule an intro call or just reply to this email.

— [Your name], Averyn Care

Day 30+: Nurture (optional)

If the lead replies or engages


Metrics to Track

Metric Where Target
Cost per lead (CPL) Meta Ads Manager < $8
LP → tool click-through Plausible (lp_cta_click) Track CTA engagement on LP
Tool completion rate Plausible (tool usage events) Directional — % who generate timeline
Email gate conversion Tool analytics % of timeline generators who email it
Welcome email open rate Resend dashboard > 50%
Day 3 reply rate Manual tracking > 5% for cold leads
Record Vault conversion CRM Track lead → RV purchase within 90 days

Future Enhancements