What's in the kit

Recommended first steps

1. Read the Service Overview deck — takes 5 minutes. Covers what Averyn does, who fits, and exactly what to say.
2. Identify 3–5 clients — think about recent reviews where the admin burden came up, or clients in their 70s–80s with growing complexity.
3. Share the Client Handout — email it or hand it over. The family explores on their own; Averyn handles everything from there.
4. Use the Email Snippets — pre-written templates for common moments (review follow-up, after a claim, warm intro).

How to use this kit

1. Read the 2-page Overview and the Intro deck — the lightest read on what Averyn is, who it helps, and how it sits alongside your program. Fine to share these on their own before anything else.
2. Pass “How the partnership works” and the Compliance & Structure FAQ to whoever reviews new relationships — they cover structure, privacy, and economics so the questions are answered up front.
3. Put “What the Need Looks Like” and the Solo Ager one-pager in front of your care managers — a few patients they already recognize, so the fit is something they can picture, not just score.
4. Have a coordinator try the Burden Snapshot — the live tool or the printable version, inside a routine call. It is the everyday entry point, and it never asks them to act like salespeople.
5. Talk through the Program deck on a call with us — the workflow, pilot shape, metrics, and economics land best as a conversation, not a hand-off.

Recommended first steps

1. Review the Discharge Staff Reference deck — takes 5 minutes. Covers what Averyn is, when a family is a fit, what to say, and how the handoff works.
2. Print the Family Referral Sheets — keep a stack at the nurses' station or include them in discharge packets.
3. Hand the sheet to qualifying families at discharge — takes 30 seconds. Even families who don't use the paid service get free discharge tools.
4. Use the Email Snippets — pre-written templates for warm introductions and follow-ups with families. Open in your browser.
5. Read the FAQ — common questions from staff and families, with clear answers about scope, privacy, and how Averyn fits alongside clinical care.
6. Preview the family toolkit — see exactly what families get when they scan the QR code: averyncare.com/discharge-toolkit

Getting started

1. Read the HR Reference Guide — takes 5 minutes. Covers what to look for, what to say, and how activation works.
2. Identify 3–5 employees — think about recent conversations where care logistics came up, or employees whose attention is visibly split.
3. Have the conversation — use the talk scripts in the HR guide. A simple mention is enough; the employee decides whether to activate.
4. Share the Referral Sheet — email it, post it near benefits information, or hand it over in a private conversation.

Recommended first steps

1. Read the Intro Deck — takes 5 minutes. What Averyn is, where it fits your book, and how the channel works.
2. Review the Advisor Economics Overview — for you only. How the channel pays you, and where the client-facing materials stay silent on economics.
3. Pick two clients — the employers where a caregiver-benefit conversation is already live, or where retention of a key person is on the table.
4. Share the Client Leave-Behind — the client-safe one-pager. No economics in it; it frames the problem and the program.

Recommended first steps

1. Read the intro deck. Takes 5 minutes. What Averyn is, which families are a fit, and how the introduction works.
2. Identify families who would benefit. Households where one person is clearly carrying the scheduling, records, and follow-ups around the care you provide.
3. Hand them the Family Referral Sheet. It is written to help an identified family get started with Averyn, not just browse tools. Print it, email it, or share the QR code.
4. Use the Email Snippets. Pre-written templates for a warm introduction. Open in your browser.