Is Averyn Care medical care, home care or monitoring?

Administrative coordination and follow-through. Not medical advice, not clinical monitoring, not emergency response. We never contact a provider without your authorization, and we never make a medical decision on your behalf. No one comes to the house.

Who does the work at Averyn Care?

A real person does it: your Care Continuity Partner, working remotely by phone, portal and email, for households across the United States. Averyn was started by Dan Dzina after a decade running chronic care management programs for insurers and providers.

How do you start with Averyn Care?

Start with a short conversation. Fifteen minutes to hear what you are managing and confirm fit. No pitch, no obligation. Every household starts the same way. The Record Vault comes first because everything after it depends on one clear picture.

For anyone coordinating ongoing care for themselves or someone they love.

When care gets complicated, you don't have to be the system.

Book a 15-minute intro call See how it works

A real person to handle the calls, records, scheduling and follow-up, at your direction.

Administrative coordination and follow-through. Not medical advice, not clinical monitoring, not emergency response.

Who it's for

The same job, three different households.

One person is holding every appointment, portal, prescription and phone call in their head. The system assumes that person will always be there. We make that assumption false.

An aging parent

You run point, often from another city.

For the son or daughter fielding the callbacks, chasing the referral, and briefing the siblings after every visit.

For families

A child or adult with complex needs

You are the historian, the scheduler and the backup plan.

For the parent managing a rare condition, a developmental disability, or an early-onset diagnosis across three health systems and a caregiver roster.

Complex care

Yourself

You know what you need. You want the admin side handled.

For the capable adult who wants the paperwork off their desk and a named backup on file before anything changes.

For yourself

Also here for

Employers

Averyn Keystone: the firm funds a start, not a subscription.

You set your terms once, and you never see the household's health details.

For employers

Professionals and discharge teams

You built the plan. Someone still runs the follow-through.

Families opt in directly: no PHI, no vendor contract, no paperwork on your end.

For professionals

The facts

Who does the work. Averyn Care is private-pay, non-clinical administrative coordination, run at your direction. A real person does it: your Care Continuity Partner, working remotely by phone, portal and email, for households across the United States. No one comes to the house. Averyn was started by Dan Dzina after a decade running chronic care management programs for insurers and providers. About Averyn.

What it costs. Private pay, no insurance billing. The Record Vault is $999 to build. Continuity Plans are a fixed monthly fee, $59 to $799 a month on an annual commitment. Anchor, the daily model, is $2,999. See plans and pricing.

What we never do. We never contact a provider without your authorization, and we never make a medical decision on your behalf. The Record Vault is yours to keep whether or not you continue.

How your information is handled. Every platform that touches your family's information is held to HIPAA-compliant standards. Everyone on the team passes a background check and OIG and federal exclusion screening. You add or revoke family and caregiver access from the app. Privacy and security.

How it works

Three steps. The first one is a conversation.

Every household starts the same way. The Record Vault comes first because everything after it depends on one clear picture.

The full process

1

A short conversation

Fifteen minutes to hear what you are managing and confirm fit. No pitch, no obligation.
2

Build the Record Vault

With your authorization we request records from the providers and portals you name, organize what arrives with its source labeled, and track what is still open. About ten business days.
3

Choose a Continuity Plan, if you want ongoing support

Your Care Continuity Partner keeps the plan moving week to week: scheduling, referrals, portals, updates to the whole family.

Three generations at a long table in a vineyard, a son serving the family, the grandfather at the end of the table — The plan holds so the afternoon can be about the afternoon.

What you get

The person, the line, the app.

Your Care Continuity Partner

One named person, assigned to your household from Expanded and above.

Week to week they schedule appointments, request records, follow up on referrals, and write the household's update.

Partners are hired for empathy with the family, organization, and firmness with vendors when needed. Some come from clinical settings; no clinical license is required, and none gives clinical advice. Your Primary Contact sets priorities and gives permission for anything new.

What your partner does

The Averyn Concierge Line

A dedicated number and email the offices use instead of yours.

Providers, pharmacies, insurers and vendors call it. Calls ring your partner and are often answered live in business hours. Texts are supported. Voicemail is captured around the clock and transcribed, so you read it before the call is returned.

Included with Expanded and above; Essentials carries proxy email only. Not an answering service, not a 24-hour line, not for emergencies.

How the line works

The Averyn app

Where the work lands.

Your partner writes the record, the updates and the line's messages; the household reads them in the app.

Averyn Ready Written update Hospital briefing

The answers everyone asks for at the worst moment.

Conditions, medications, allergies, surgeries, the people to call, drawn from the source-labeled Vault, corrected by your family. Printed as a wallet card and fridge magnet.

See a sample packet The young adult packet

The Averyn Ready packet, showing conditions, medications and key contacts — Sample packet, an aging parent. Details generalized.

The same packet for a young adult household, showing allergies, conditions, medications and the people to call — Sample packet, a young adult. Details generalized.

Everyone in the family reads the same page.

What moved, what is blocked, what is next. One written update, so the siblings read the same recap. Written updates come with Expanded, Dedicated and Anchor: monthly, then weekly, then daily and weekly.

See a sample update

A written family update on a phone: where things stand, what happened last week, what the family is being asked to decide, and the items still open — A written update, as a Dedicated household reads it. Details generalized.

During a stay, a written briefing in plain English.

What changed, what the care team said, what the family is waiting on.

Briefings are written during business hours, and the included days vary by plan.

Step through a sample stay, five updates and the discharge packet

A hospital briefing open on a phone: the stay it covers, a flag saying every person and fact on the page is invented, and a plain-English quick read of what the notes show — Sample household. Every person, provider and fact is invented.

Book a 15-minute intro call See plans and pricing

What changes

You stop being the one on hold.

You stop carrying the list in your head. You stop repeating the same history at every new office, and you stop waiting on hold between meetings. What you do instead is up to you: your work, an afternoon with your parent or your kid, a morning that is yours. The decisions still come to you. The calls and the paperwork go to your Care Continuity Partner, at your direction.

Start with a short conversation.

Fifteen minutes. No obligation.

Questions first? The FAQ answers most of them.