Averyn Care

Long-Distance Caregiving Starter Kit

Everything you need to stay organized when you're coordinating care from far away

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Planning note: this kit is for routine coordination across households. Use it to prepare for regular check-ins and non-urgent provider communication.

1 Loved one's information

2 Care team directory

List every provider involved in your loved one's care. Share this with family members so everyone has the same information.

Role / Specialty Provider name Phone Portal URL Next appointment

3 Weekly check-in template

Use this template for your weekly check-in call — with your loved one, their local helper, or their home health aide.

How are they feeling this week overall? Any new complaints or concerns?
Any changes to medications? New prescriptions, refills needed, or side effects?
Any upcoming appointments this week? Who is taking them? Do they need transportation?
Have any referrals or test results come back? Anything pending?
Are they eating and drinking enough? Any changes in appetite or weight?
How is their mobility? Any falls, near-falls, or new difficulty getting around?
Is the home health aide or caregiver working out? Any issues to address?
Anything they need from you this week? (errands, calls, paperwork)

4 Medication & appointment tracker

Medications

Medication Dosage Frequency Prescribing doctor Pharmacy Refill date

Upcoming appointments

Date Time Provider Purpose Who is taking them? Notes / follow-up

5 "Who to call for what" quick reference

Keep this on your fridge or phone. When something comes up, you'll know exactly who to contact.

Situation Who to call + number
Medical emergency Call 911
Urgent but not emergency
(e.g., sudden symptom change)
On-call nurse line:
Prescription refill needed Pharmacy:
Appointment scheduling or rescheduling Primary care:
Referral follow-up or prior auth status Insurance:
Home health aide concern Home health agency:
Insurance / billing question Insurance member services:
Need to update family members
Not sure who to call Averyn Care navigator: 1-844-AVERYN1

Want someone to handle the follow-through from where you are?

Averyn Care navigators coordinate appointments, track referrals, manage prescriptions, and keep you informed — so you can support your loved one without flying blind from a distance.