One operator for the admin side of care.
Appointments, referrals, portals, paperwork, and follow-ups — handled at your direction, then shared back to the whole family in one place.
You're already doing the work. We help carry it.
Already a client? Client login →
Because our navigators keep their caseloads small, we only accept a limited number of families each month.
Averyn provides non-clinical logistics support; medical decisions remain with your providers.
When care is competing with your workday
You already have responsibilities; then a loved one's care adds voicemails, portals, and "we'll call you back" to your calendar. You're trying to stay present at work and at home while also chasing referrals, authorizations, and updates.
Averyn Care brings structure to that coordination work so tasks don't disappear into the system.
- "I'm doing this between meetings and late at night."
- "I'm always waiting on someone to call back."
- "Everyone expects me to know what's going on."
- "I'm worried I'm missing something important."
How Averyn compares
Many families already have some support — a caregiver, home health, or benefits help through insurance. Averyn is built for the administrative and logistical work that still lands on the family: portals, paperwork, referrals, scheduling, and follow-through.
Best for skilled medical care in the home (wound care, therapies, clinical monitoring).
- Focused on medical care, not the admin across providers.
- Doesn't typically manage portals, referrals, and insurance follow-through for you.
Best for companionship and help with daily living. Great when your loved one needs hands-on support.
- Helps at home — not built to chase referrals, authorizations, and paperwork.
- Averyn can work alongside a caregiver to handle the logistics.
Best for high-level guidance within an insurer's scope. Helpful, but often limited in hands-on follow-through.
- May provide guidance, but not ongoing execution.
- Not always accountable to your family's priorities and timelines.
Best for families who need structure, follow-through, and a single place to keep everyone aligned.
- Schedules and reschedules across providers.
- Follows up on referrals, authorizations, and paperwork until resolved.
- Keeps requests, documents, and updates visible in one place.
The difference isn't advice — it's follow-through.
Most services help identify what should happen next. Averyn Care takes responsibility for executing the work and keeping you informed until the loop is closed.
What this looks like in real life
We take ownership of follow‑up—calling, rechecking submissions, and continuing until there is a clear answer or next step.
We manage portal requests, uploads, and follow‑ups—pulling you in only when a decision is needed, and confirming when each item is complete.
We turn visit instructions into concrete tasks and follow through on scheduling, paperwork, and confirmations—then update you on what's done.
We keep requests, documents, and updates visible in the Averyn app, and share regular summaries so everyone stays aligned. When it helps, we can bring family members together on a brief call to reset roles and next steps.
See what the deliverables look like
This is a live, mobile-friendly preview of a weekly family summary — the kind of written update that keeps everyone aligned.
Details are generalized and names are fictional; the structure is the point.
Choose your level of support
Pick the level that matches your situation. If you're not sure, start here — we'll help you decide, and confirm availability.
A structured foundation for staying organized and informed, with light human support and escalation when needed.
Best for: organized but stretched — you want structure and visibility.
Broader, more active involvement to execute ongoing tasks, close loops, and maintain shared visibility as complexity increases.
Best for: you're the point of contact — you want someone to share the load.
Reserved, high-touch capacity for situations that require consistent attention, frequent coordination, and hands-on execution.
Best for: complex or changing situations — frequent needs and many moving parts.
We work for the family, not the system.
- Choosing providers and facilities.
- Deciding which recommendations to follow.
- Conversations with your loved one about goals and trade-offs.
- Seeking urgent or emergency care when needed.
- Coordinating and rescheduling non-clinical appointments.
- Following up on referrals, authorizations, and paperwork.
- Helping with portals for administrative questions and documents.
- Keeping family members working from the same information.
A simple way to bring structure to the work you're already doing
A short form and a scheduled conversation so we can understand your situation and priorities.
We match you with a navigator and confirm what is in scope for your family right now.
Your navigator tracks tasks, follows up, and keeps everyone aligned; you stay informed and in control.
Start with a short conversation
You don't need everything organized before you reach out. We start by understanding what you're managing and whether Averyn Care is the right fit for your family.