Care Continuity Partner working calmly at a desk

One-page overview

What a Care Continuity Partner actually does

An Averyn Care Continuity Partner provides non-clinical administrative coordination for your household — at your direction. We help families keep logistics moving: scheduling, referrals, paperwork follow-up, portal messages, and clear updates.

Start here See examples Call 1-844-AVERYN1

Non-clinical administrative coordination. Not for emergencies.

What we help with

These are the common “loose ends” families ask us to organize and follow through on:

Scheduling and rescheduling (and the phone tag that comes with it)
Referrals and authorizations — tracking what’s pending and who’s waiting on what
Paperwork and forms (status checks, reminders, collecting what’s needed)
Portals + inbox load for administrative messages and document retrieval (with the right permissions)
Keeping the household aligned with structured written updates you can forward
Organizing key info (contacts, insurance cards for scheduling, document binder, what’s next)

We follow the priorities you set. We ask before taking a new action.

Boundaries

What we do not do

No medical advice, diagnosis, or treatment guidance
No clinical interpretation of symptoms, tests, or results
No emergency response, urgent triage, or monitoring
No coverage decisions (we’re private pay)

If you’re worried about an urgent safety issue, contact local emergency services or your medical providers.

What you can expect to receive

Concrete outputs that reduce the “repeat everything” burden:

Updates

Structured weekly summary

A clear written update that shows what moved, what’s blocked, and what’s next — shared to the people you authorize.

Visibility

A single source of truth

Requests, documents, and work items stay visible in one place so you don’t have to keep it all in your head.

Follow-through

Next steps that actually close

Status checks and follow-up loops (scheduling, referrals, paperwork) that keep tasks from stalling out.

Want to see the format? View a sample weekly update.

How it works

We learn your situation

You share the basics (who you’re supporting, what’s stuck, who’s involved).

We set permissions

We confirm who can authorize actions and what information can be shared to the household.

We follow through + update

We coordinate admin tasks at your direction, and keep the family aligned with clear written updates.

Start here Plans & pricing FAQ

Non-clinical administrative coordination. Not for emergencies.