Caregiver Admin Burden Scorecard
A quick assessment of the coordination load you're carrying — and what to do about it
Answer 12 questions about the administrative coordination you do for a loved one's care. Each question has four options — pick the one closest to your situation. There are no right or wrong answers. When you're finished, you'll see a score and recommendations.
1 Scope of Coordination
How wide is the web of providers, tasks, and people you're keeping track of?
1 How many healthcare providers or portals are you actively managing?
2 How many open administrative threads are you tracking right now?
Referrals pending, forms to complete, calls to make, billing to resolve
3 How many family members or helpers need regular updates?
2 Time Burden
How much of your own time is being consumed by care coordination admin?
4 Hours per week spent on care coordination admin
Calls, portals, scheduling, paperwork, insurance
5 How often do you handle care admin during work hours?
6 How often do you spend evenings or weekends on care coordination?
You just counted the hours. An Averyn Care Continuity Partner handles the calls, portals, scheduling, and follow-ups — so those hours come off your plate, not out of your lunch break.
See what a Care Continuity Partner handles →3 System Friction
How much resistance do you encounter when trying to get things done?
7 When you call a provider office, how often do you reach the right person on the first try?
8 How many portals or logins do you manage for your loved one's care?
9 How often do you have to re-explain the full situation to a new person?
4 Impact
How is the coordination burden affecting you, your family, and the quality of care?
10 Has care coordination affected your own work, sleep, or health?
11 Are there care tasks you know should be done but keep getting deferred?
12 How aligned is your family on the care plan?
If the impact questions hit close to home, you're not alone. Most families we work with say the same thing: "I didn't realize how much it was affecting me until I stopped and counted." We wrote about where this leads — and what the off-ramp looks like.
Read: Caregiver burnout — the administrative side →