Care coordination is more than doctor visits
Most care plans don't fall apart in the exam room — they fall apart at home, in the days between appointments.
Meal delivery conflicts with a new specialist visit. A ride needs to be confirmed. A pharmacy refill is ready, but the house is out of basics.
Families end up running a second calendar and an invisible checklist just to keep life stable.
Non-clinical administrative coordination. Not an emergency service.
What we help with
Averyn supports the administrative layer around day-to-day care logistics, at the family's direction. Examples include:
- Coordinating schedule changes for meal delivery, grocery delivery, and other recurring services.
- Coordinating housekeeping, home support vendors, and recurring appointments so calendars don't collide.
- Transportation logistics: confirming who is driving, verifying pickup windows, documenting instructions, and keeping the plan visible.
- Tracking non-prescription comfort and home-support supplies (and coordinating orders when requested), alongside pharmacy and provider-related logistics.
- Keeping "what changed" and "what's next" clear in one place, so the same details don't get re-explained.
Averyn is built for families who are doing the work already — calls, portals, reminders, follow-ups — and want a calmer, more organized way to keep it moving.
What this looks like in real life
A specialist appointment gets scheduled on the same day as home PT and housekeeping. We coordinate the reschedules you approve, confirm the new times, and share one consolidated update to the household.
A ride is "handled" until it isn't. We confirm the plan (family member vs. ride service), document pickup instructions, and help everyone see the same appointment + transportation details.
A loved one is uncomfortable at home because basics are missing: easy food, hydration options, a few helpful items. At your direction, we help coordinate getting what's needed, and we keep the household informed so it doesn't become a guessing game.
Why this work still lands on families
Many services focus on the clinical visit or a narrow scope — and they can be helpful within those boundaries.
The non-medical execution work (vendors, calendars, errands, confirmations) often remains with the family. Nobody owns it by default.
Averyn exists specifically for that execution and visibility layer. We coordinate what you direct us to coordinate, and we keep the household aligned so the same updates don't get repeated to five different people.
How it works
We capture the recurring services, constraints, and "who does what" reality.
We document vendor contacts, scheduling preferences, and who is authorized to receive updates.
We coordinate requests you approve, track confirmations, and share structured updates so the household stays aligned.
Common questions
Do you provide meal services, housekeeping, or transportation?
No. We don't provide hands-on services. We coordinate with the vendors or options your family chooses.
Do you choose vendors for us?
We can help gather options if you ask, but you remain the decision-maker. We coordinate what you direct us to coordinate.
Can you pay for things on our behalf?
We can help coordinate orders and logistics. Any third-party costs are pass-through; we'll follow the workflow your account uses.
Is this home health or medical care?
No. This is non-clinical administrative coordination; providers make medical decisions.
What if my loved one resists "care management"?
We can keep the work practical and low-friction: schedule coordination, vendor logistics, and calm updates without pressure.
What if a vendor drops the ball?
Vendors are independent. We help coordinate and communicate, but we don't guarantee vendor performance.
Start with a short conversation
You don't need everything organized before you reach out. We start by understanding what you're managing and whether Averyn Care is the right fit for your family.