Because families don't struggle with a lack of doctors; they struggle with follow-through.
Most people don't realize they've become the primary caregiver until they already are. It starts with something small; a ride to an appointment, a call from a pharmacy, a new portal login. Then it turns into dozens of open loops you're quietly managing in the background.
Appointments. Referrals. Paperwork. Home services. Meals. Transportation. Updates for siblings and relatives. Plans that sound reasonable in the exam room, then fall apart at home because no one has the time to execute them.
That invisible workload is what overwhelms families.
Averyn Care exists to take that load off the person holding everything together.
For years, I worked in and around care management.
I understood what insurance programs offered and what provider practices could realistically support. I knew the language, the workflows, and the systems that are supposed to help families navigate aging and complex care.
Then my mother's health declined quickly.
Even with all the programs available, the hardest part wasn't finding a doctor. It was everything in between; the logistics, the coordination, and the follow-through that families absorb by default.
Home health. Physical therapy. Meals. Transportation. Records requests. Portal access. "What did the doctor say?" texts from relatives. A new specialist who needs a referral. A plan that technically exists, but no one is accountable for carrying it forward.
That's when the gap became obvious.
Families don't fail because they don't care. They burn out because they're carrying an administrative job they never signed up for.
Averyn Care was built for that moment.
— Dan Dzina, Founder, Averyn Care
What Averyn Care does
Averyn provides Family Care Logistics Support.
We work for the family; not the health system, not a payer, and not a provider's workflow. Our role is to organize, coordinate, and follow through on the non-clinical work that stacks up around aging and complex situations.
- Scheduling and rescheduling appointments; coordinating calendars and logistics
- Following up on referrals, requests, and "next steps" so nothing quietly stalls
- Organizing documents, instructions, and paperwork in one clear place
- Coordinating recurring services such as home support, transportation, and meal services
- Creating concise written updates you can forward to siblings and relatives; one version of the truth
- Reducing the mental load of juggling multiple offices, portals, and vendors
You stay in control of decisions. We handle the administrative execution.
Want to see what this looks like in practice? View examples →
What Averyn Care is not
Averyn Care is non-clinical.
We do not diagnose, treat, or provide medical advice. We do not replace clinicians, home care agencies, or emergency services. If you believe there is an urgent medical situation, call 911.
Our work lives on the family side of care; the coordination, follow-through, and organization that determine whether plans actually hold outside the exam room.
Why working for the family matters
Most care coordination programs are designed to serve a system; a payer, a provider group, or a specific clinical workflow. That structure comes with constraints: what can be worked on, how fast follow-ups happen, and what falls outside the official scope.
Averyn Care works directly for the family. That distinction matters.
See how Medicare CCM compares to Averyn →
Because we are non-clinical and family-directed, we can focus on execution instead of documentation; on follow-through instead of utilization rules. We're not tied to a single provider, network, or plan; which allows us to coordinate across all of them.
This model lets us:
- Persist on follow-ups that would otherwise stall or fall between offices
- Coordinate across multiple providers, services, and vendors without handoffs
- Move quickly on administrative work without waiting for clinical approvals
- Stay accountable to the person managing the situation; not a system's incentives
The result isn't more advice or more complexity; it's fewer loose ends and steadier day-to-day execution.
That's what families actually need when plans leave the exam room.
Who this is for
Averyn is built for adult children and family members who are capable, organized, and already doing the work; but can't keep doing it alone.
This may be right for you if:
- You're the person everyone calls when something changes
- You're coordinating across providers, services, and family members
- You don't need advice; you need execution and follow-through
- You're trying to keep life stable for someone you care about while managing your own
Are you coordinating care for a loved one? See For families. Are you the person receiving care? See For loved ones.
Whether you live nearby or are coordinating from a distance, you shouldn't have to function as a full-time project manager to make care work.
We keep things intentionally simple
To understand the situation, the people involved, and what's actually creating friction.
What's in motion, what's stuck, and what matters most right now.
With clear updates and steady coordination you can trust.
Because each navigator supports a limited number of families, we only open a small number of new spots at a time. If we're not the right fit, we'll tell you quickly and help you think through next steps.
If you're carrying this alone
You don't need another app. You don't need a generic resource list.
You need calm, consistent follow-through; and a single point of coordination that reduces the chaos instead of adding to it.
If that's what you're looking for, the next step is a short conversation. We'll help you decide quickly whether Averyn is the right fit.
See what follow-through looks like in practice with sample weekly summaries and timelines.
Start with a short conversation
Tell us what you're managing and what's stuck. We'll confirm fit, tier, and onboarding availability.