Daily home-plan management and caregiver coordination.
Non-clinical administrative execution. Remote-first. No travel.
Home health and caregivers provide care. Averyn keeps everyone aligned to the same Care Ledger (the Ledger) — your living home care plan plus a daily log; meds, routines, exceptions, and handoffs in one place. Anchor delivers daily check-ins, appointment attendance by phone/video, caregiver handoff discipline, and a maintained Ledger that doesn't rely on memory, group texts, or a binder that goes stale.
Averyn provides non-clinical administrative coordination. We do not provide medical advice, clinical triage, emergency services, or 24/7 monitoring. If you believe there is an urgent medical concern, call 911.
Anchor is an operating model, not "more support"
The buyer is paying to replace the family's role as the daily project manager, record keeper, and communications hub — with daily management and a current Ledger that does not rely on memory, group texts, or a binder that goes stale.
- Daily check-ins with the caregiver, aide, family caregiver, or home health staff (operational, non-clinical)
- Caregiver onboarding support: introduce new helpers to the Ledger, routines, and "how requests flow" so handoffs don't reset the system
- Ledger discipline: regular progress notes and "what changed today" updates recorded
- Appointment attendance by phone/video when scheduled in advance — capture questions, instructions, and next steps; document tasks immediately and begin follow-through
- Dedicated callback line + voicemail so the Supported Person is insulated from provider callbacks, robocalls, and message avalanches
- Facility and transition coordination (hospital/SNF/rehab) with daily updates during business hours — attend provider calls by phone when allowed; capture instructions and discharge steps; coordinate follow-ups and documentation as soon as the plan changes
- Not on-site care; not hands-on caregiving
- Not nursing; not therapy; not medical advice
- Not a safety or monitoring service
- Not an emergency service
- No travel or in-person attendance
Averyn is non-clinical and remote-first. If you believe there is an urgent medical concern, call 911.
Why someone buys Anchor
Families don't upgrade to Anchor for "more service." They upgrade when the cost of missed handoffs becomes higher than the cost of Anchor.
With Anchor, the buyer is deciding: "We are not moving them yet." They need someone to replace the family's role as the daily operator — tracking what changed, what's blocked, who is responsible, and what must happen next. Anchor turns scattered services (home health, aides, specialists, vendors) into a single coordinated plan with daily rhythm.
Dedicated handles complexity; Anchor handles frequency. Provider callbacks and scheduling loops every day. Caregiver changes. New instructions mid-week. Supplies and equipment shifting. Family members in different places trying to stay aligned. Weekly rhythm is too slow — the plan degrades between touches.
Anchor's "readiness state" is the premium: the Ledger, documentation, and task ownership stay current so when the next specialist, the next discharge, the next ED visit, or the next caregiver turnover happens — you're not restarting from scratch or relying on memory.
When the Supported Person is acting as the switchboard — fielding callbacks, portal messages, and scheduling calls all day — the home plan is failing. Anchor's dedicated callback line and daily coordination is a structural fix, not a convenience feature.
Families don't usually say "I want daily check-ins." They say:
- "I can't keep doing this."
- "I don't know what I don't know."
- "Every day is a new surprise."
- "I'm terrified I'm missing something."
Anchor is the relief valve — it reduces the mental load and the fear of dropping the ball.
The tipping point from Dedicated to Anchor
Dedicated is the right fit when you can run on a weekly operating rhythm and still keep the plan coherent. The tipping point is when weekly is no longer enough to keep the plan from drifting.
Rotating caregivers or multiple helpers. Instructions changing frequently. The plan relies on handoffs. If it collapses when one person is unavailable for 24–48 hours, you're in Anchor territory.
Hospital discharge week. SNF/rehab step-down. New diagnosis with multiple follow-ups. Medication regimen changes requiring tight follow-through. Starting or changing home health agencies.
New aides. Family members flying in and out. Home health staff rotation. Overnight coverage introduced. When onboarding and keeping the Ledger current is a daily need, Anchor pays for itself in avoided mistakes and rework.
Multiple specialists calling back. Portals and phone calls flying. Referrals and authorizations in motion. The family can't attend calls consistently. You need consistent call attendance and immediate follow-through — not "we'll circle back next week."
The simplest way to think about it: Anchor is designed for active transitions and daily caregiver coordination. Most families use it during fragile seasons, then step down to Dedicated once things stabilize.
That framing makes Anchor purposeful (not indulgent), reduces sticker shock, and makes Dedicated the sensible long-term home.
Is Anchor a fit?
Anchor is likely the right level if 2 or more of the following are true:
- You're in a discharge, rehab/SNF, or major transition window
- Caregivers rotate or change often
- You need daily check-ins to keep everyone aligned
- You're missing calls, messages, or portal updates
- You want someone to attend provider calls and capture instructions
- The Supported Person is getting overwhelmed by callbacks
- Your family is burning out trying to keep it all organized
If these aren't true, Dedicated is usually the better buy.
Anchor vs Dedicated: Dedicated delivers the same coordination engine with a lighter rhythm — weekly updates, higher-touch follow-through, reserved capacity, and appointment prep as needed. Anchor is for daily persistence: daily check-ins, caregiver handoff discipline, broader appointment attendance by phone/video, and facility transition coverage with daily updates.
Many households step down to Dedicated once things stabilize.
Where Anchor fits
Already hiring home health or a caregiver? That is often the right move. What most families still lack is the coordination layer that keeps the plan coherent between visits and between people.
Clinical care at home under physician orders. Skilled nursing and therapy visits. Coverage rules and eligibility determine access.
Does not typically cover: daily administrative coordination, caregiver onboarding, family updates, or cross-provider follow-through.
Advisory + care planning; often includes clinical assessment and in-person evaluation. Typically billed hourly ($100–$250/hr). Best for higher-touch planning and local oversight.
Different from: daily operational follow-through across all providers, vendors, and caregivers.
Daily administrative execution: check-ins with caregivers, appointment attendance by phone/video, a dedicated callback line, caregiver handoff discipline, and a daily managed Ledger.
The coordination layer that keeps the home-based plan executable between visits and between people.
Home health delivers clinical visits. A geriatric care manager may advise and provide local oversight. Averyn Anchor executes the daily administrative follow-through that families usually carry alone. See the full home health coordination gap →
Pricing and terms
- 3-month minimum; then month-to-month with 30 days' notice
- 22 included navigator hours per service period (monthly)
- Weekend caregiver handoff (1 per week; 30 min)
- Surge Support Packs available for after-hours overflow (see below)
Surge Support Pack
Some weeks the care plan gets rebuilt fast — discharge transitions, ED days, new meds, caregiver changes, or a sudden flood of provider calls. The Surge Support Pack is a time-boxed buffer for administrative coordination outside standard business hours so you're not waiting until the next morning to restart the machine.
| Item | Price | Details |
|---|---|---|
|
Surge Support Pack
After-hours + transition buffer |
$699/pack | Includes up to 4 Surge Hours; 15-min increments |
|
Additional Surge Hours
Beyond the pack |
$175/hr | 15-min increments |
Activation: Surge Packs are activated by the Primary Contact (text, call, or email). We confirm the window and the objective in writing. Default activation window: 7 days (extendable if a second pack is added). Unused hours roll forward up to 1 calendar month from activation.
Hospitalization Assistance covers coordination and updates during business hours while inpatient (by plan or add-on). Surge Support is for after-hours/weekend overflow and transition load around ED, discharge, and caregiver changes.
The Surge Support Pack is not clinical advice, monitoring, or emergency response. If there is an urgent medical concern, call 911.
Cost context: keeping someone at home
Anchor is the coordination layer — it doesn't replace caregivers or home health. These fictionalized scenarios show how Anchor fits alongside other home-based services, compared to the cost of facility alternatives.
National median reference points: Assisted living ≈ $5,900/mo; Private-pay home health aide ≈ $34/hr; Homemaker/companion ≈ $33/hr; Adult day health ≈ $100/day; Nursing home (private room) ≈ $10,600/mo. Sources: Genworth 2023 Cost of Care Survey. Local markets vary meaningfully.
Elaine (82) lives alone; mild cognitive impairment; recent hospitalization. Daughter is out of state. Home health is set up, but the family is drowning in coordination and caregiver handoffs.
- Averyn Anchor: $2,999
- Home health aide (20 hrs/wk): ~$2,947
- Adult day (2 days/wk): ~$867
In the same ballpark as assisted living ($5,900/mo median) — but keeps Elaine at home. Anchor runs the coordination so the daughter isn't operating a part-time job from a distance.
What Anchor does that home health doesn't: daily check-ins with caregiver/home health staff; maintaining the Ledger and documentation; provider-call attendance by phone/video; dedicated callback line so Elaine isn't fielding calls.
Marcus (79) has Parkinson's; his spouse can't lift safely; they need consistent weekday coverage plus someone to keep specialists, therapy, and vendors aligned.
- Averyn Anchor: $2,999
- Home health aide (40 hrs/wk): ~$5,893
Above assisted living median, but many AL communities require add-on private aides for higher needs. At home, the spouse keeps control of routines, environment, pets, and dignity. Anchor is the daily operator so the spouse isn't also the coordinator.
Rosa (85) is medically complex; frequent transitions; the family can keep her home if they stitch together a rotating set of aides, adult day, and intermittent skilled home health.
- Averyn Anchor: $2,999
- Home health aide (60 hrs/wk): ~$8,840
- Adult day (5 days/wk): ~$2,167
Expensive, but compare the facility path: nursing home private room median is $10,600/mo, and that still doesn't buy "home." This is where Anchor's differentiator has teeth: keeping the Ledger current so caregiver turnover doesn't cause failures; maintaining readiness so new specialists or ED visits don't restart from scratch; shielding the patient from the phone/portal avalanche.
Devon is about to place his dad; dad refuses. The family tries a controlled at-home bridge — a time-limited experiment.
- Averyn Anchor: $2,999
- Homemaker/companion (30 hrs/wk): ~$4,290
- Medicare-covered skilled home health (when eligible): often $0
A controlled experiment that buys time and avoids a rushed facility move. Anchor runs the coordination so Devon isn't the operator. Many families discover the at-home plan is more sustainable than they expected.
Important notes: Assisted living costs include room and board; home costs shown here do not. Some households already carry mortgage/rent, utilities, and food costs — for those families, the "at home" comparison is closer than it appears. Anchor is the coordination layer that makes the home-based plan executable; it does not replace caregivers, home health, or clinical services. Read the full aging-at-home cost guide →
Anchor — Frequently asked questions
Is Anchor a 24/7 service?
What is Anchor?
When do I need Anchor vs Dedicated?
Dedicated is "we'll keep the system moving." Anchor is "we'll run the system daily so living at home stays workable."
Dedicated delivers high-touch coordination with weekly updates, reserved capacity, and appointment prep as needed. Anchor is for daily persistence — daily check-ins, broader appointment attendance by phone/video, caregiver handoff discipline, and facility/transition coordination with daily updates.
The tipping point: if weekly rhythm is too slow to keep the plan from drifting — because caregivers rotate, instructions change mid-week, or you're spending significant daily time just getting a reliable status update — Anchor is likely the right fit. Most families use Anchor during fragile seasons, then step down to Dedicated once things stabilize.
Is Anchor a forever plan?
Not necessarily. Anchor is designed as an activation mode for transitions and daily caregiver coordination — the fragile seasons when the home plan needs a daily operating rhythm to hold together. After the 3-month minimum, most families step down to Dedicated once things stabilize. Some stay on Anchor long-term because the daily rhythm is what makes aging at home sustainable. Either path works.
Does Anchor include in-person visits?
What happens if I use more than 22 hours in a month?
Can I step down to Dedicated later?
Is this a replacement for home health or a geriatric care manager?
Talk to us about Anchor
Anchor is consultation-led. Start with a short conversation so we can understand your situation and confirm whether it's the right fit.