Professionals
For the case manager, clinician or planner who can see the administrative work coming and has no clean way to hand it off.
You built the plan. Someone still has to run the follow-through.
Averyn is the non-clinical administrative layer a family opts into on its own: records, scheduling, referrals, home services and family alignment. Your only ask is to hand one page to the family.
Who pays. Families pay Averyn directly. The Record Vault is $999, then a fixed monthly plan; full pricing on Pricing. What it asks of you. No scope overlap with your clinical services, no PHI, no vendor contract, no documentation on your end. What comes back. Nothing lands on your desk: the family contacts Averyn when they are ready, and the referral creates no follow-up obligation for you or your facility. Records requests reach your medical records office under the household's authorization, the same as any other provider's.
Administrative coordination and follow-through. Not medical advice, not clinical monitoring, not emergency response.
Choose your situation
Find the page written for your setting.
Each one is written for the conversation you actually have; most carry an intro script, the free family tools and a referral sheet generator.
Discharge planners and case managers
Hospital and SNF transitions home, and the administrative work that starts once the packet is signed.
Clinical and healthcare-adjacent providers
You watch the logistics fail inside the appointment and have nowhere to send the family.
Home health agencies
The skilled visits are covered. The coordination between them, and after the episode ends, is not.
Home care agencies
You staff the aide and companion hours. The scheduling, records and referral follow-up around them still land on the family.
Independent caregivers
Hired directly by the family, carrying a coordination load that is not yours to fix and costs you anyway.
Community service providers
Meals, rides, home modifications and benefits help, delivered into households where the scheduling keeps slipping.
ABA clinics, pediatric therapy practices and special-needs planners
Authorizations, school paperwork, therapy hours stacked against school and work, and a parent who is also the family historian for three other systems.
This routes to the complex-care overview for now; the situation pages for these three are not built yet.
Also here for Employers and HR Benefits advisors and brokers
What Averyn does
In 30 seconds.
What it is
Each family gets a dedicated Care Continuity Partner who handles the non-clinical follow-through after discharge: scheduling, referrals, records, home services, and family alignment. No cost or liability to your facility.
Who pays
Families who want coordination support pay Averyn directly. This is not a free program, not home health, and not covered by Medicare or Medicaid.
Scope
Non-clinical and administrative, with no overlap with your clinical services. Averyn researches and presents options; the family decides, and Averyn then coordinates the scheduling and the logistics at their direction.
Callbacks
The family leaves with somewhere to send the administrative follow-up questions. The scheduling and referral loose ends stop routing back through your desk.
Insurance
Averyn carries healthcare professional liability and general liability coverage, plus technology errors-and-omissions and cyber liability coverage. Certificates of insurance are available to partners on request.
What the family gets
Four things, and what starts when.
The first conversation and the free tools start the week they call. The Record Vault is about ten business days from kickoff, when the household meets the participation requirements.
See how it worksA real person, working remotely
A Care Continuity Partner by phone, portal and email. Nobody comes to the house.
One organized record
The Record Vault: their records gathered and organized with every source labeled, theirs to keep either way.
Follow-through at their direction
Scheduling, referrals, authorizations, pharmacy and vendor calls, run by someone other than the family.
Free tools with no strings
Checklists, trackers and planners, no account required, whether or not they ever engage the service.
A discharge already under way? Coordination tasks start the same week, before the Vault is complete, and the Record Vault build runs in parallel. See the first two weeks.
The referral kit
One page, thirty seconds, nothing to file.
Print the ready-made sheet and hand it over during the conversation you were already having. It carries a QR code and the free family tools, and the family contacts Averyn when they are ready.
Want your name on it? The generator on the partner hub asks for a partner type and your name, plus optional organization, metro area and email, then builds a sheet you can print or reprint from a link.
Kit Print the family sheet Customize a sheet Partner materials
Fifteen minutes is enough to see whether this fits your families.
Bring one recent case. We will say plainly if Averyn is not the right handoff.