Support, without taking control
If your family is helping manage appointments, paperwork, and follow-up, the logistics can start to feel like a second job. Some people also choose Averyn for themselves; not because they need help making decisions, but because coordinating modern healthcare is unnecessarily time-consuming.
If you’re capable, involved, and simply tired of chasing portals, referrals, and paperwork, Averyn can act as your point of follow-through; calm, respectful, and permission-based.
Onboarding is scheduled; availability fills quickly each month.
What we help with
Averyn Care is a non-clinical service. We focus on the administrative side of care logistics; the follow-ups and coordination work that keep moving parts from drifting.
- Scheduling and rescheduling appointments across providers.
- Following up on referrals, authorizations, and paperwork status.
- Helping with portals for documents and administrative questions.
- Organizing instructions, contacts, and key details you choose to share.
- Keeping everyone included in the household aligned with clear written updates.
The goal is not to take over your care. It’s to reduce the friction and keep next steps moving; with a clear record of what was requested, what happened, and what’s next.
You stay in charge
This should feel supportive, not intrusive. You remain the decision-maker; we help with the follow-through around the details.
Before we take a new action or start a new work item, we confirm permission with the Primary Contact in your household. The Primary Contact is an organizational role, not a hierarchy. Many supported loved ones choose to be their own Primary Contact; others prefer a spouse or adult child to keep requests centralized.
- Written summaries and progress updates are shared with everyone included in the household account.
- This reduces confusion, prevents telephone-chain updates, and keeps people aligned.
- If you need different sharing boundaries for different people, we’ll help you choose the right account setup before onboarding.
If you’re the one starting this
Some supported loved ones choose Averyn themselves; often to make life easier for a spouse, adult child, or caregiver. Others start simply because they’re tired of the administrative churn.
Choosing support doesn’t mean giving up control. It means setting things up so you—and the people you care about—don’t have to chase details or carry everything alone.
- You want one place to track requests, documents, and next steps.
- You’re managing multiple providers and portals.
- You want your household aligned without repeated explanations.
- You want fewer interruptions; and more follow-through between visits.
Getting started (what we’ll ask for)
To coordinate on your behalf, we need to be established as an authorized representative for administrative follow-through. We’ll send our services agreement and authorization forms to the Primary Contact, to you as the Supported Person, and to any additional caregivers or family added to the household.
If we’re supporting two people (for example, a husband and wife), everyone included in the household account receives the same updates for both supported people. If you need different caregiver groups or different sharing boundaries, you’ll want to set up two separate accounts.
Recurring monthly payments are handled via Stripe. We do not submit any part of the Averyn service to your insurance; this is a private-pay service.
We’ll ask for a few items so your household isn’t hunting for the same details repeatedly.
- Any existing POA documents or HIPAA release forms you already have.
- Insurance cards or Medicare ID information (so we can schedule and coordinate on your behalf).
- Key provider contacts and preferred pharmacies.
- Recent discharge paperwork or after-visit summaries if available.
We coordinate more than providers
Care logistics rarely involve only doctors’ offices. If you’re using services to support day-to-day life—meal prep, transportation, home support, or equipment—those details matter too. We’ll collect vendor information and, when helpful, include the Primary Contact on correspondence so vendors are comfortable coordinating with us.
Vendor contact info, schedules, preferences, and changes—kept in one place.
Ride coordination, confirmations, and updates; organized alongside the appointment plan.
Cleaning, home help, or other services that support daily life; tracked and coordinated.
Vendor details, provider logistics, requests, and written updates—organized in the Averyn app.
If you’re currently hospitalized
We can help during hospitalization and discharge by coordinating administrative follow-through; tracking next steps, documenting what was requested, and keeping your household updated.
For extended stays, some service levels include optional daily support so we can check in multiple times a day and keep your household aligned. (See pricing for details.)
Scenarios we’re built for
You understand your care and make your own decisions. What’s frustrating is the coordination; referrals, callbacks, portals, records, and paperwork. Averyn handles the logistics so you don’t have to.
Multiple providers and documents scattered everywhere. Averyn helps gather, organize, and keep next steps from drifting.
Follow-ups, medication changes, referrals, and paperwork; we keep the follow-through moving and keep your household updated.
You’re capable and involved, but you know the follow-up takes time. Averyn helps handle the logistics so your spouse or children don’t have to manage it all around their own lives.
Want to see what this looks like end-to-end? View examples →
Tell us what you’re managing
Start with a short form. We will follow up to understand your situation, answer questions, and outline a simple plan.
Averyn Care is non-clinical. If you believe there is an emergency, call 911 or your local emergency number.