Nobody trains you for this.
One day you're the daughter, the son, the spouse — and the next you're managing a spreadsheet of appointments, referrals, insurance calls, and medication lists. It's not that you can't do it. It's that you shouldn't have to do it alone.
The calls, the records, the scheduling, the insurance questions, the family updates — it adds up fast. And most of it falls to one person because they're the one who won't let things drop.
Averyn Care gives you a dedicated Navigator — a real person with a small caseload — who handles the logistical follow-through so you can go back to being family. Non-clinical. Administrative only.
Free tools to help you get organized
Whether or not you need ongoing help, these tools can make the next few weeks easier. Use whatever's useful — no strings attached.
Identifies which follow-up items are being missed and produces a personalized action plan.
Evaluates how complex the coordination situation is — and what level of support makes sense.
Evaluate how organized your medical records are — especially important during transitions.
Everything from the first 24 hours to week four — follow-ups, meds, referrals, and home logistics.
If you want ongoing help, here's what a Navigator handles
Some families manage fine with the free tools. Others need someone in their corner full-time. A Navigator is a dedicated person who drives the administrative follow-through week after week.
We chase, schedule, follow up, and confirm — with tracked deadlines at every step.
Gathered, organized, and summarized in a portable Record Vault.
We help set up access, read notifications, and track what needs action.
Meals, transportation, supplies, and home support — coordinated at your direction.
Structured summaries so siblings and helpers see the same facts, at the same time.
One clear thread and a shared app so remote family members never fall behind.
How it works
15 minutes. We learn what you're managing and confirm we're a fit. No obligation.
We gather, organize, and deliver a portable record bundle. 10 business-day target.
Choose the Averyn Navigation Plan that fits. Your Navigator keeps tasks moving and the family aligned.
What changes when you have a Navigator
Without Averyn
- You're the one calling the specialist to check on the referral
- Records are scattered across portals and folders
- Your sibling asks for an update and you don't have the energy to explain it again
- The follow-up was supposed to happen this week but nobody scheduled it
With a Navigator
- Referrals tracked, follow-ups confirmed, nothing waiting on you to make the call
- Records organized in one place every provider can work from
- One update thread the whole family reads — no more phone chain
- Someone who knows the full picture and is working it every week
Start with a free conversation
15-minute fit call. We learn what you're managing, confirm we're a fit, and explain how a Navigator works. No commitment, no pressure.
Averyn Care provides non-clinical administrative coordination. We do not provide medical advice, clinical triage, emergency services, or 24/7 monitoring. Medical decisions remain with your providers.