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State resources: California

California Care Coordination Resources

Statewide starting points for coordinating care logistics in California: hotlines, public programs, Medicare plan tools, and links to local services.

Looking for a city? Browse the Service Areas directory or jump to a metro page below.

Statewide help numbers

For suspected abuse/neglect, urgent questions, or finding services.

  • California Adult Protective Services (APS) Hotline
    Adult safety / reporting & help
    1-833-401-0832
    Use this hotline to be routed to the correct county APS office (the CDSS page provides instructions, including using a ZIP code). If someone is in immediate danger, call 911.

State programs & directories

Official directories to find local services (AAAs, Medicaid, long-term care supports).

Notable programs

Medicare Advantage plan contacts

For plan-specific questions, the number on the member ID card is usually best.

  • Medicare Plan Finder (Official comparison tool)
    Use this tool to compare Medicare Advantage and Part D options by ZIP code. When contacting a plan, use the number on the member ID card when possible.
  • Humana — Member support (including Medicare)
    800-457-4708
    Use the number on the member ID card when possible (member service lines can vary by plan).
  • Aetna (Medicare) — Member services
    866-409-1221
    Use the number on the member ID card when possible (member service lines can vary by plan).

Metro pages in California

These metro pages include local hospitals, caregiver groups, meal services, and more.

San Diego, CA

Local starting points for coordinating care logistics in San Diego, California: major health systems, caregiver support groups, aging resources, meals, in-home help, home health, therapy, and hospice contacts.

Notes

This state resource page is a non-exhaustive starting point for families coordinating care. Listings are informational and not endorsements. Contact details and availability can change—verify directly with each organization. Averyn Care provides non-clinical administrative coordination and is not an emergency service.

Last reviewed: 2026-01-11