Averyn Care logo Averyn Care
State resources: FL

Florida

Statewide starting points for caregiver support, public programs, and Medicare/Medicaid navigation.

Looking for a city? Browse the Service Areas directory or jump to a metro page below.

Statewide help numbers

For suspected abuse/neglect, urgent questions, or finding services.

  • Florida Abuse Hotline (Report abuse, neglect, or exploitation)
    Adult protective services reporting
    (800) 962-2873
    Use this hotline to report suspected abuse, neglect, or exploitation (including concerns about vulnerable adults).
  • Florida Elder Helpline (Department of Elder Affairs)
    Aging services hotline
    (800) 963-5337
    Starting point for many aging-services questions and referrals (often routes to local Area Agencies on Aging / ADRCs).
  • Florida Long-Term Care Ombudsman Program
    Long-term care ombudsman
    (888) 831-0404
    For concerns about nursing homes, assisted living facilities, or adult family care homes. Local district offices are listed on the district offices page.

State programs & directories

Official directories to find local services (AAAs, Medicaid, long-term care supports).

Notable programs

Medicare Advantage plan contacts

For plan-specific questions, the number on the member ID card is usually best.

  • Humana — Medicare member support
    (800) 457-4708
    If you have a member ID card, use the phone number printed on it when possible.
  • Florida Blue — Member services
    (800) 926-6565
    If you have a member ID card, use the phone number printed on it when possible.

Metro pages in FL

These metro pages include local hospitals, caregiver groups, meal services, and more.

Miami, FL

A practical starting point for coordinating care: local hospitals, caregiver support, meals, in-home help, therapy, hospice, and public programs.

Notes

This state resource page is a non-exhaustive starting point for families coordinating care. Listings are informational and not endorsements. Contact details and availability can change—verify directly with each organization. Averyn Care provides non-clinical administrative coordination and is not an emergency service.

Last reviewed: 2026-01-11