Care coordination & caregiver resources in Ohio
Statewide hotlines and directories to help you support an older adult in Ohio — plus links to metro pages with local hospital and caregiver resources.
Looking for a city? Browse the Service Areas directory or jump to a metro page below.
Statewide help numbers
For suspected abuse/neglect, urgent questions, or finding services.
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Adult Protective Services (APS) reporting
855-644-6277
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Connect to a local area agency on aging
1-866-243-5678
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Long-term services and supports needs
844-644-6582
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211 (local social services help line)
211Dial 2-1-1 for local referrals (food, housing, caregiving support, transportation).
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Eldercare Locator (find local Area Agencies on Aging)
800-677-1116A national directory that can connect you to local aging services in your county.
State programs & directories
Official directories to find local services (AAAs, Medicaid, long-term care supports).
- Ohio Benefits Long Term Services and Supports
- Search for Service by County
- Find your state Medicaid agency (Medicaid.gov)
- Find a Health Center (FQHCs) (HRSA)
- SHIP counseling (Medicare assistance)
Notable programs
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MyCare Ohio (Medicaid managed care for dual-eligible members)
800-324-8680For program info and eligibility questions. Many caregivers use MyCare Ohio when coordinating Medicare + Medicaid services.
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Connect to a local Area Agency on Aging (AAA) / Aging & Disability Resource Network
866-243-5678Starting point for PASSPORT, caregiver resources, home-delivered meals, and local aging services.
Medicare Advantage plan contacts
For plan-specific questions, the number on the member ID card is usually best.
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Anthem Blue Cross and Blue Shield Medicare Advantage (Ohio)
855-690-7796 (TTY 711)For benefits/claims, the member ID card number is best. This is a commonly-used OH Anthem Medicare Advantage customer service line.
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Medical Mutual Medicare Advantage
800-982-3117Ohio-based plan; use the ID card number when possible.
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SummaCare Medicare Advantage
800-996-8701Member services line; confirm hours on the contact page.
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CareSource Medicare / Dual-eligible plans (Ohio)
844-607-2827If you have a CareSource plan, the phone number on the member ID card is usually best.
Metro pages in Ohio
These metro pages include local hospitals, caregiver groups, meal services, and more.
Akron, OH
A starting point for caregiving logistics: finding services, getting organized, and knowing who to call for common admin needs.
Cincinnati, OH
A starting point for caregiving logistics: finding services, getting organized, and knowing who to call for common admin needs.
Cleveland, OH
A practical starting point for adult children, spouses/partners, and siblings coordinating care logistics in Cleveland and nearby suburbs.
Columbus, OH
A starting point for caregiving logistics: finding services, getting organized, and knowing who to call for common admin needs.
Dayton, OH
A starting point for caregiving logistics: finding services, getting organized, and knowing who to call for common admin needs.
Toledo, OH
A starting point for caregiving logistics: finding services, getting organized, and knowing who to call for common admin needs.
Notes
Resources change frequently. Please confirm details with each organization.
Last reviewed: 2026-01-03