Care coordination and paperwork
Service area

Dayton, Ohio

A starting point for caregiving logistics: finding services, getting organized, and knowing who to call for common admin needs.

Non-clinical administrative coordination. Not an emergency service.

Starting point: This page is a curated set of common resources—not a complete directory, ranking, or partner list. Please confirm details with each organization. Suggest an update.

Local snapshot

Coordinating care in Dayton often means juggling multiple offices, portals, and people. Start by building a single “source of truth”: a shared list of medications, diagnoses, allergies, care team names, and logins (patient portals, pharmacy, insurance). If a parent has appointments in different parts of the metro area, ask about parking, arrival times, and whether forms can be completed online before you travel. When you need local, non-clinical help—meals, transportation options, benefits, or caregiver support—use the ZIP-code tools below (211, Eldercare Locator, Meals on Wheels). For facility questions (unit/department numbers, visiting guidance, records requests), call the main operator and ask to be transferred to the right department. If you’re coordinating from out of town, keep a short weekly check-in rhythm with your family so decisions and paperwork don’t pile up.

Where to start (especially if you’re remote)

  • Start a shared info sheet: meds (dose + pharmacy), diagnoses, allergies, PCP/specialists, and portal logins.
  • Keep photos/scans of insurance cards, ID, and any advance directive/POA documents in a shared folder.
  • If your family member is in a hospital or rehab, call the **main operator** and ask to be transferred to the right unit/department.
  • Ask each clinic for the best “front door” for scheduling, refills, records requests, and billing questions (it varies by department).
  • When coordinating remotely, set a simple weekly update cadence (10–15 minutes) so decisions and paperwork don’t stack up.
  • Use ZIP-code finders below (211, Eldercare Locator, Meals on Wheels, Medicare Care Compare) to locate local services and providers.
  • If there is an immediate safety concern or medical emergency, use local emergency services (911). Averyn is not an emergency service.
Averyn can help
with the follow-through

Let an Averyn Care Navigator take on the “stuck in the middle” tasks:

  • Scheduling and rescheduling across multiple providers
  • Referral follow-up, pre-auth paperwork, and portal threads
  • Clear written updates that keep family aligned

Non-clinical administrative coordination (not medical advice, triage, or emergency monitoring).

Major health systems near Dayton

Phone trees and campus details change—use the official directories linked below.

Official directory
Medicare.gov Care Compare — Hospitals (search by ZIP)

Main: 1-800-MEDICARE (1-800-633-4227)

Use this official tool to find hospitals near you and compare basic information. For department or unit numbers, call the hospital’s main operator and ask to be transferred.

Official info

Official directory
Medicare.gov Care Compare — Home health agencies (search by ZIP)

Main: 1-800-MEDICARE (1-800-633-4227)

Use this tool to locate Medicare-certified home health agencies in your area. Confirm service areas, availability, and referral requirements directly with the agency.

Official info

Official directory
Medicare.gov Care Compare — Hospice providers (search by ZIP)

Main: 1-800-MEDICARE (1-800-633-4227)

Use this tool to locate Medicare-certified hospice providers near you. Ask about service areas, after-hours contact, and referral steps.

Official info

Caregiver support groups (in and around Dayton)

Meeting times can change—confirm on the organization’s site before you go.

Support groups (finder)
Alzheimer’s Association — Caregiver support groups & 24/7 Helpline

Schedule: Varies by group (in-person and virtual) — use the finder to see listings.

Phone: 800-272-3900

Search for local support groups (in-person and virtual) by ZIP code. Helpline can also point you to local dementia-related resources.

Details

Peer support (spousal caregivers)
Well Spouse Association — Peer support groups

Schedule: Recurring meetings throughout the month (varies by group) — see the WSA listings/calendar.

Peer groups for spouses/partners caring for someone with chronic illness or disability. Meeting schedules vary by group; see the WSA calendar and local listings.

Details

Education & peer support
Caregiver Action Network — Caregiver Conversations (monthly) + Help Desk

Schedule: Monthly (online) — see event listing and registration details.

Monthly online ‘Caregiver Conversations’ are listed on the CAN Help Desk page. Good option when you need support outside local meeting times.

Details

Local aging supports & caregiver resources

Information & referral
Eldercare Locator — find local Area Agency on Aging (AAA) / ADRC

Phone: 1-800-677-1116

Search by ZIP to find local agencies for aging, disability, and caregiver services. A good first call for ‘what exists locally’ (non-clinical).

Website

Background & directory guidance
ACL — Area Agencies on Aging (overview)

Explains what AAAs do and how to find your local AAA via Eldercare Locator.

Website

Resident advocacy (nursing homes/assisted living)
Long-Term Care Ombudsman Program (ACL) — locate your ombudsman

Helps families with questions or concerns about long-term care settings. Use the directory to find your state/local ombudsman office.

Website

Benefits screening
BenefitsCheckUp (NCOA) — benefits & savings programs by ZIP

ZIP-code tool to find programs that may help with food, medicine, utilities, and more.

Website

Local referral line
United Way 211 — caregiver resources and local help

Phone: 211

Call 211 for free, confidential help finding local services (varies by area). Use for practical needs like meals, transportation options, and community programs.

Website

Meals & nutrition support

  • Meals on Wheels America — find meals and services by ZIPdetails
    Search by ZIP code to find local meal delivery and senior nutrition programs. Eligibility and waitlists vary—verify directly with the local provider.
  • Feeding America — find your local food bank by ZIPdetails
    Search by ZIP to find the regional food bank and partner pantry/meal programs.
  • USDA National Hunger Hotline1-866-348-6479details
    Connects callers to food resources and public assistance programs. Available in English and Spanish (see page for details).
  • BenefitsCheckUp — food assistance programs by ZIPdetails
    Find SNAP and other nutrition supports by entering a ZIP code.

In-home help (private pay)

  • Home Instead — in-home care (find local office)888-673-1166website
    Use the locator to find a local office and confirm service area and availability.
  • Visiting Angels — home care (office locator)800-365-4189website
    Search by ZIP/city to find a local agency; services vary by location.
  • Right at Home — in-home care (location finder)website
    Use the location finder to reach the nearest local office.
  • Comfort Keepers — in-home care (find an office)866-959-2969website
    Search by ZIP/city to find a local office; confirm services and pricing directly.
  • BrightStar Care — in-home care (find a location)website
    Search by ZIP/city to find a local agency; offerings vary by location and licensing.
  • Senior Helpers — in-home care (locations)website
    Use the locator to find a local office and confirm service options.
  • SYNERGY HomeCare — in-home care (locations)877-432-2692website
    Use the locator to find a nearby agency and ask about coverage area.
  • Assisting Hands Home Care — location finder866-924-2442website
    Use the location finder to connect with a local office.

Home health, therapy & human services

A few common starting points. Confirm service area and insurance details directly.

Skilled home health
Home health agencies
  • Amedisys — home health & hospice locationswebsite
    Search by ZIP/city to find local home health services and confirm coverage area.
  • CenterWell Home Health — find care near you1-833-453-1107website
    Search by ZIP/city to find local locations.
  • Enhabit Home Health & Hospice — locationswebsite
    Search by ZIP/address to find local locations; call the site if you need service-area guidance.
  • Interim HealthCare — home healthcare locationswebsite
    Search by ZIP/city to find local offices; services vary by franchise.
Rehab & therapy
PT / OT options
  • FOX Rehabilitation — in-home PT/OT/SLP (contact)877-407-3422website
    Ask whether they have clinicians serving your ZIP code and how referrals work in your state.
  • Luna — in-home physical therapy (contact/service areas)866-525-3175website
    Check service areas and insurance requirements directly with Luna.
  • Select Physical Therapy — outpatient PT (find a location)website
    Use the locator to find a nearby clinic; ask about home-visit options if available locally.
Human services
Community support
  • Ohio Department of Medicaid — state Medicaid contact800-324-8680website
    Start here for Medicaid eligibility, renewals, replacement cards, and program questions. For long-term services & supports (LTSS) or waiver questions, ask about local entry points.
  • Ohio Adult Protective Services (APS) — reporting line855-644-6277website
    Use for concerns about abuse, neglect, or exploitation of vulnerable adults. If available, use county/local office directories on the APS page.
  • Social Security — local office locatorwebsite
    Use the locator to find a nearby Social Security office and any appointment guidance.
  • United Way 211 — local services & supports211website
    Call 211 for local referrals (food, transportation options, caregiver programs, and more).

Hospice & palliative support

Hospice & palliative (provider)
VITAS — hospice locations

Phone: 800-582-9533

Search by ZIP/city to see service areas and contact options.

Website

Hospice & palliative (provider)
Compassus — hospice/home health locations

Phone: 833-380-9583

Use the location list to find local teams and ask about hospice availability.

Website

Provider directory
Alliance for Care at Home — Find a Provider (home care, home health, hospice)

Search for agencies by location and provider type; verify licensing and availability directly.

Website

Ohio statewide programs & hotlines

Looking for more? Visit the full state resource page: Ohio.

Help numbers

  • Adult Protective Services (APS) reporting: 855-644-6277website
  • Connect to a local area agency on aging: 1-866-243-5678
  • Long-term services and supports needs: 844-644-6582
  • 211 (local social services help line): 211website
    Dial 2-1-1 for local referrals (food, housing, caregiving support, transportation).
  • Eldercare Locator (find local Area Agencies on Aging): 800-677-1116website
    A national directory that can connect you to local aging services in your county.

Official directories

Notable programs

Public program
MyCare Ohio (Medicaid managed care for dual-eligible members)

Phone: 800-324-8680

For program info and eligibility questions. Many caregivers use MyCare Ohio when coordinating Medicare + Medicaid services.

Official info

Public program
Connect to a local Area Agency on Aging (AAA) / Aging & Disability Resource Network

Phone: 866-243-5678

Starting point for PASSPORT, caregiver resources, home-delivered meals, and local aging services.

Official info

See the full state page: Ohio

National programs & directories

Helpful starting points for benefits and caregiver support that apply nationwide.

National resource
Medicare (official program)

Use 1-800-MEDICARE for coverage questions, plan finder, claims, and appeals.

Phone: 800-633-4227

Official info

National resource
Eldercare Locator (ACL)

Find local Area Agencies on Aging, caregiver resources, and services by ZIP code.

Phone: 800-677-1116

Official info

National resource
211 (United Way / local social services)

Local referrals for food, housing, transportation, caregiving help, and more.

Phone: 211

Official info

National resource
988 Suicide & Crisis Lifeline

24/7 crisis support. Dial 988.

Phone: 988

Official info

National resource
Social Security Administration

Benefits, replacement cards, and general SSA services.

Phone: 800-772-1213

Official info

National resource
U.S. Department of Veterans Affairs (VA)

Main VA information line.

Phone: 800-698-2411

Official info

National resource
Alzheimer’s Association 24/7 Helpline

Support and information for dementia caregivers.

Phone: 800-272-3900

Official info

National resource
SNAP (Supplemental Nutrition Assistance Program) — State directory

SNAP is administered by states. Use the directory to find your state agency contact info.

Official info

National resource
Medicaid & CHIP — Contact your state agency

Official directory for state Medicaid agencies.

Official info

National resource
CMS (Centers for Medicare & Medicaid Services)

Federal agency overseeing Medicare, Medicaid, and related programs.

Official info

National resource
USDA National Hunger Hotline

Help finding food resources; also offers Spanish line 877-842-6273.

Phone: 866-348-6479

Official info

See the full national page: National resources

Medicare Advantage plan contacts (benefits & claims)

For plan-specific questions, the number on the member ID card is usually best. These are general member-services lines and contact pages.

Official tool
Compare plans by ZIP code

If you’re not sure which Medicare Advantage or Part D plans are available locally, Medicare’s official Plan Finder is the most reliable starting point: Medicare Plan Finder.

Ohio plans

  • Anthem Blue Cross and Blue Shield Medicare Advantage (Ohio)855-690-7796 (TTY 711)contact
    For benefits/claims, the member ID card number is best. This is a commonly-used OH Anthem Medicare Advantage customer service line.
  • Medical Mutual Medicare Advantage800-982-3117contact
    Ohio-based plan; use the ID card number when possible.
  • SummaCare Medicare Advantage800-996-8701contact
    Member services line; confirm hours on the contact page.
  • CareSource Medicare / Dual-eligible plans (Ohio)844-607-2827contact
    If you have a CareSource plan, the phone number on the member ID card is usually best.

National starting points

  • Medicare (official program)800-633-4227contact
    Use the Plan Finder and your Medicare account for plan-level details.
  • UnitedHealthcare Medicare plans877-596-3258contact
    General Medicare member line; members can also use the number on the ID card.
  • Humana Medicare Advantage800-457-4708contact
    Customer Care; hours vary.
  • Aetna Medicare844-979-3435contact
    Member Services number published by Aetna; use the ID card number when possible.
  • Cigna Medicare800-997-1654contact
    Coverage/claims/Medicare information line; members can also use the number on their ID card.
  • Blue Cross Blue Shield (state-specific plans)contact
    BCBS customer service is state-based. For benefits/claims, call the number on the back of the member ID card or use the directory to find your local BCBS website.
  • Anthem Blue Cross Blue Shield (select states)contact
    Anthem contact info is state-specific. Members should use the number on the member ID card whenever possible.
  • SHIP (State Health Insurance Assistance Program)contact
    Free, unbiased Medicare counseling. Use the directory to find your state’s SHIP phone number.

How Averyn fits in

What we do

  • Scheduling, rescheduling, and logistics confirmation
  • Referral follow-up and “what’s the status?” persistence
  • Portal monitoring for administrative threads and document retrieval
  • Benefits questions support (where to look, what to ask, what to document)
  • Written updates that keep siblings aligned

What we don’t do

  • Medical advice, diagnosis, or triage
  • Emergency response or 24/7 monitoring
  • Clinical interpretation of labs or symptoms

This page is a non-exhaustive starting point for families coordinating care. Listings are informational and not endorsements. Contact details and availability can change—verify directly with each organization. Averyn Care provides non-clinical administrative coordination and is not an emergency service.

Last reviewed: 2026-01-04

Talk to an Averyn Care Navigator

If you’re coordinating care from across town or across the country, we can help you move the admin work forward—scheduling, referrals, portal threads, paperwork, and family updates.