Referral follow-up, with persistence and clarity
Referrals can stall for simple reasons: missing records, unclear instructions, fax loops, scheduling backlogs. Averyn Care helps families track referral status, identify what’s blocking progress, and coordinate the administrative next steps.
Non-clinical administrative coordination. Not an emergency service.
What we help with
- Track which referrals are pending, scheduled, or missing information.
- Coordinate with offices for administrative status checks and next steps.
- Organize required paperwork and document requests.
- Keep the family updated with a clear timeline and what’s being worked on.
- Reduce repeated calls by centralizing information and follow-ups.
Averyn is built for families who are doing the work already — calls, portals, reminders, follow-ups — and want a calmer, more organized way to keep it moving.
When this is a good fit
If these feel familiar, you’re the kind of family we built Averyn Care for:
- A referral has been “pending” for weeks with no clear next step.
- Different offices are pointing at each other and you’re stuck in the middle.
- You’re managing multiple referrals at once.
- You want a clean record of what was requested, submitted, and confirmed.
How it works
We clarify what was ordered, where it was sent, and what’s needed to schedule.
We determine what’s missing (records, authorizations, forms) and the fastest administrative path forward.
We follow up persistently until the next step is completed and communicated.
Common questions
Do you decide what referral is medically needed?
No. Providers determine clinical need. We help with administrative coordination after a referral is created.
Can you help with insurance or prior authorization?
We can help track administrative status and coordinate required information, depending on your situation and authorizations.
Will you guarantee the referral is approved or scheduled quickly?
No. We can’t guarantee third-party outcomes, but we can help keep the administrative process organized and moving.
Start with a short conversation
You don’t need everything organized before you reach out. We start by understanding what you’re managing and whether Averyn Care is the right fit for your family.