Support for the person managing the details
If you are the one managing logistics for a loved one, you already know the work is real. We help you bring order to it; without taking decisions out of your hands.
Every household starts with the Record Vault; availability fills quickly each month.
Setting this up for yourself? See For yourself →
What we help with
Averyn Care is a non-clinical service. That means we focus on the administrative side of care logistics; the follow-ups and logistics that keep moving parts from drifting.
- Scheduling and rescheduling appointments across providers.
- Following up on referrals, authorizations, and paperwork status.
- Helping with portals for documents and administrative questions.
- Organizing instructions, contacts, and key details you choose to share.
- Keeping caregivers and helpers aligned with clear updates.
Coordination goes beyond doctor visits. Learn more →
The goal is not to take over your loved one's care; it's to help you become more effective at what you're already doing. You get structure, follow-through, and a calmer day-to-day rhythm.
How this fits alongside other support
If you already have help — home health, insurance care management, or a geriatric care manager — that's great. Averyn focuses on the administrative follow-through and household logistics that still land on the family.
| Insurance CM / CCM | Home health (skilled) |  Averyn Care |
Geriatric care manager | Assisted living | |
|---|---|---|---|---|---|
| Their role | Advisory — within plan/provider scope | Clinical care delivery (under physician orders) | Administrative execution — on your family's priorities | Advisory + care planning (often hourly) | Housing + bundled daily support (meals, housekeeping, medication reminders) |
| Admin follow-through | Partial; varies by plan | Limited; ends with episode | Core service; tracked until resolved | Varies by engagement; often hourly | Facility handles daily care; family still coordinates specialists, records, insurance |
| Household logistics | No | No | Yes — scheduling housecleaning, meals, supplies, OTC meds | Sometimes (vendor coordination) | Facility-managed; family manages medical logistics and transitions |
| Typical cost | Sometimes a plan benefit; often 20% coinsurance | Medicare-covered while eligible; private-pay aide avg $33–38/hr | $59–$799/mo† | $100–$250/hr; initial assessment fee often $300–$2,000 | $4,500–$5,500/mo median (private pay); varies by region and care level |
| Best for | In-network guidance | Skilled nursing / therapy needs at home | The admin work no one else handles | Local oversight; complex planning | When aging at home is no longer safe or practical without full-time supervision |
† The Averyn Record Vault ($999) is a standalone one-time purchase. Many families start with the Vault alone. Anchor ($2,999/mo) for daily home-plan management is not shown; see Anchor details.
See full comparison → Medicare CCM vs Averyn → Care roles explained →
Weighing assisted living against staying at home? Assisted living vs. aging at home → | Anchor: daily home-plan management →
What your loved one will see and hear from us
When it helps, we can introduce ourselves as your family's support for the administrative side of the work; calm, respectful, and practical.
- Clear explanations of next steps; without pressure or theatrics.
- Short, respectful check-ins when needed; focused on logistics and what's next.
- One place for requests, documents, and updates in the Averyn app; so details don't get re-explained.
- We will never diagnose, interpret test results, or recommend treatment choices.
- We will never pressure your loved one into decisions; or replace their relationship with providers.
- We will never treat access as permanent; you can pause or revoke access at any time.
Scenarios we're built for
Referrals, specialists, tests, and paperwork — all at once.
Follow-ups, medication changes, and new providers to coordinate.
You're managing remotely, and you need reliable follow-through and updates.
Averyn creates structure and shared visibility so everyone stays aligned.
Want to see what this looks like end-to-end? View examples →
Managing care from another city or state?
If you're coordinating a parent's care from far away, distance makes every part of the administrative work harder — business-hours constraints, scattered information, siblings getting different fragments of the story. We built Averyn for exactly this.
Your first month with Averyn
In your first month, here's what changes: you stop making the calls. Your navigator reaches out to each provider, sets up portal access, requests outstanding records, and delivers a plain-English summary of everything — conditions, medications, contacts, and next steps.
By week two, you have a Record Vault — a portable, organized foundation your family keeps regardless of what happens next. By week three, loose ends are being tracked and followed up on. By week four, your family gets their first weekly update — a clear, written summary of what moved, what's still open, and what's next — visible to every family member through the Averyn app.
You didn't have to explain anything twice. You barely had to chase a callback. Your sister didn't have to call and ask "what did the doctor say?" — she already saw it in the app. And the things that used to quietly stall — the referral nobody followed up on, the authorization that was about to expire — someone was already tracking them.
Tell us what you're managing
Imagine next week: someone else is making the calls, tracking the referrals, and sending your family a clear update — and you're just present for dinner.
Start with a short form. We'll follow up to understand your situation, answer questions, and outline a simple plan.