care logistics moment with laptop and phone
For families

Support for the person managing the details

If you are the one managing logistics for a loved one, you already know the work is real. We help you bring order to it; without taking decisions out of your hands.

Onboarding is scheduled; availability fills quickly each month.

What we help with

Averyn Care is a non-clinical service. That means we focus on the administrative side of care logistics; the follow-ups and logistics that keep moving parts from drifting.

  • Scheduling and rescheduling appointments across providers.
  • Following up on referrals, authorizations, and paperwork status.
  • Helping with portals for documents and administrative questions.
  • Organizing instructions, contacts, and key details you choose to share.
  • Keeping caregivers and helpers aligned with clear updates.
What changes
Steadier, clearer, less chasing

The goal is not to take over your loved one’s care; it’s to help you become more effective at what you’re already doing. You get structure, follow-through, and a calmer day-to-day rhythm.

How this fits alongside other support

If you already have a caregiver, home health, or help through insurance, that’s great. Averyn focuses on the administrative and logistical work that often still falls to the family.

Caregiver
Hands-on daily help

Great for at-home support. Averyn helps with portals, paperwork, and follow-through across providers.

Home health
Clinical care

Great for medical care at home. Averyn helps manage the admin and coordination work outside the visit.

Insurance care management
Guidance within scope

Helpful guidance when you can reach them, but often limited in hands-on execution and follow-through.

Averyn Care
Navigator-led logistics

Structure, follow-through, and shared visibility — organized in the Averyn app.

For your loved one

What your loved one will see and hear from us

When it helps, we can introduce ourselves as your family’s support for the administrative side of the work; calm, respectful, and practical.

What they’ll experience
Steady, plain-language support
  • Clear explanations of next steps; without pressure or theatrics.
  • Short, respectful check-ins when needed; focused on logistics and what’s next.
  • One place for requests, documents, and updates in the Averyn app; so details don’t get re-explained.
What we will never do
Boundaries that protect trust
  • We will never diagnose, interpret test results, or recommend treatment choices.
  • We will never pressure your loved one into decisions; or replace their relationship with providers.
  • We will never treat access as permanent; you can pause or revoke access at any time.
You can pause or revoke access; you remain the decision-maker.
We follow the permissions and boundaries your family sets; we keep the group aligned without taking control away.

Scenarios we’re built for

Example
A new diagnosis and a fast-moving plan

Referrals, specialists, tests, and paperwork — all at once.

Example
A hospital discharge with 20 next steps

Follow-ups, medication changes, and new providers to coordinate.

Example
Your loved one lives in another city

You’re managing remotely, and you need reliable follow-through and updates.

Example
Multiple family helpers, zero shared system

Averyn creates structure and shared visibility so everyone stays aligned.

Want to see what this looks like end-to-end? View examples →

See support tiers, pricing, and add-ons →

Next step

Tell us what you’re managing

Start with a short form. We will follow up to understand your situation, answer questions, and outline a simple plan.