Service areas & resource directory

Find caregiver resources by state and metro

These pages are designed for long-distance caregivers and families supporting an older adult. You’ll find key phone numbers, links, and local starting points — plus a short “what’s unique here” note for each metro.

If you're not sure where to begin, these are good first calls.

  • Medicare (official program)
    800-633-4227
    Use 1-800-MEDICARE for coverage questions, plan finder, claims, and appeals.
  • Eldercare Locator (ACL)
    800-677-1116
    Find local Area Agencies on Aging, caregiver resources, and services by ZIP code.
  • 211 (United Way / local social services)
    211
    Local referrals for food, housing, transportation, caregiving help, and more.
  • 988 Suicide & Crisis Lifeline
    988
    24/7 crisis support. Dial 988.
  • Social Security Administration
    800-772-1213
    Benefits, replacement cards, and general SSA services.
  • U.S. Department of Veterans Affairs (VA)
    800-698-2411
    Main VA information line.
  • Alzheimer’s Association 24/7 Helpline
    800-272-3900
    Support and information for dementia caregivers.
  • SNAP (Supplemental Nutrition Assistance Program) — State directory
    SNAP is administered by states. Use the directory to find your state agency contact info.
  • Medicaid & CHIP — Contact your state agency
    Official directory for state Medicaid agencies.
  • CMS (Centers for Medicare & Medicaid Services)
    Federal agency overseeing Medicare, Medicaid, and related programs.
  • USDA National Hunger Hotline
    866-348-6479
    Help finding food resources; also offers Spanish line 877-842-6273.