For people leaders
For the leader who can see a senior person slipping and does not want to pry.
Back up the people you can't afford to lose.
One of your most senior, hardest-to-replace people is quietly running a second job: managing a parent's care during business hours. Averyn Keystone gives them real, private help, so the work holds, and you never see their health details.
Administrative coordination and follow-through. Not medical advice, not clinical monitoring, not emergency response.
What it costs the business
The gap in your benefits stack is not clinical. It is execution.
At work, your most senior people delegate. At home, coordinating a parent's care, they become the unpaid project manager for a system that keeps business hours and moves only when they push it. The impact areas HR knows: absenteeism, presenteeism, retention risk. From the outside:
Missed meetings and delayed responses
Unplanned time away, often mid-day
Passing on a project they would have owned six months ago
Visibly stretched, and not quite saying why
The facts
What the firm pays. The flat $1,500 setup fee, one per firm, stands on its own: the program setup, the pack for your people, the meetings. Funding launches is optional, and the family always pays at least $199. Every plan is on Pricing.
What the firm sees. Which employee activated, the two shares, and aggregate reporting. Never health details, never the household's situation, never the story.
What Keystone is
A real person doing the administrative work, at the family's direction.
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Coordination starts right away
The family's most pressing logistics get worked in the first week: appointments, provider follow-ups, home services, workday calls. The Record Vault, organized and source-labeled, builds in parallel.
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A Care Continuity Partner runs the follow-through, remotely
A named person, not an app, working like an executive assistant for the family's care logistics: records, scheduling, referrals, provider coordination, written updates. Non-clinical, private pay, by phone, portal and email; nobody comes to the house, and the Primary Contact authorizes every action. When that person is away, a covering Care Continuity Partner picks up the record, the open-items list and the written update; what happens if your partner changes.
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The firm never sees health details
Averyn works for the household, not for you. You fund access, not control, and your reporting is aggregate only: launches, time to first Vault delivery, continuation rate, satisfaction if surveyed.
How funding works
You choose how much you fund.
Set your contribution anywhere from fully sponsoring each launch to simply endorsing and listing it. Most firms fund a meaningful share and keep some family skin in the game. You can direct a post-tax Lifestyle Spending Account toward it or pay directly; the LSA is a payment method, not a separate program.
The dial funds one unit: the 90-day Launch Bundle, $1,746, one-time, per activation, the Record Vault at $999 plus 90 days of Expanded at the annual rate, $747.
| Where you set the dial | What you pay per launch | What the family pays |
|---|---|---|
| Fully sponsor | Up to $1,547 of a standard $1,746 launch | The $199 reservation deposit |
| Co-fund a share | The share you set: 50 percent is $873, 60 percent is $1,048, 75 percent is $1,310 | The remainder, never less than $199 |
| Endorse and list | $0 | The full $1,746, at the preferred employer-channel rate |
High complexity. The $400 adder rides the same test every household gets: five or more active providers (the primary care doctor plus the specialists actively consulting), three or more portals, a recent or upcoming transition within 60 days, or two or more payers. The dial applies to the whole launch price: a High Complexity launch is $2,146, and both shares are computed on it. Averyn states both shares at activation, including whether the $400 applies.
Worked from the figures above. A firm fully sponsoring two standard launches a year pays one flat $1,500 setup fee plus two times $1,547: $4,594. Size it for your firm.
When your funded launches run out. We ask you to fund more, or the employee goes ahead at the employer-channel rate, no firm share.
The $199 family co-pay, due even at full sponsorship, keeps the family invested in the work: authorizations, IDs, insurance details, care-team contacts.
After the 90 days. Families who continue keep the annual rate without the 12-month commitment through the end of their first year, then take the usual commitment or pay month to month. About $900 a year less, on a typical plan.
Ready when you are Book a 30-minute conversation Skip the call: email me the procurement pack
Alongside your EAP
Your EAP supports the employee. Keystone supports the work waiting at home.
Your EAP does its job: counseling, resource finding, referrals, crisis support.
It does not support the employee's family member, whose records, appointments and providers consume the workday. Keystone runs alongside the EAP, not in place of it.
Start with a small pool
You define the group, and you can start small.
Draw the line wherever it fits your org chart: a title band, or a named set of roles. Keystone backs up that group when a parent's care suddenly lands on one of them. It is also for the employee whose parent is independent today, getting the records and the Averyn Ready packet in order before a fall or a new diagnosis turns it into a workday emergency.
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1
You set the terms, once
Where the dial sits, and how many launches you fund.
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2
You make it easy to find
A benefits listing or an intranet page. A manager may also hand someone the one-page sheet we provide. No nominating, and nobody vets need.
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3
The employee gets in touch
Averyn runs intake with the household; you are not in that conversation.
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4
The activation, and the two shares
Nothing about their household. The family pays the $199 reservation deposit, and coordination starts.
For HR, procurement and benefits committees
Email me the procurement pack.
The diligence materials a committee asks for: data handling and security posture, a sample scope of work, a sample aggregate quarterly report, the benefits-leader FAQ, open-enrollment templates. No call required.
More for employers Cost to your business Cost to your workforce Insights hub For benefits advisors For partners Rollout guide
Thirty minutes is usually enough to see whether this fits.
Where to set the dial, what a small pool looks like, and what your people get.