Your employer offers help with the logistics side of caregiving.
When you're managing care for a parent, spouse, or other adult dependent, the logistics consume hours every week — records, scheduling, providers, portals, family coordination. Healthcare providers need communication during the workday, so this burden lands directly in your work hours. Your employer co-funds a benefit that puts a dedicated professional on this so you're not carrying it alone.
Start with a private conversation
We'll learn what you're managing, confirm the benefit applies, and explain exactly how it works. Your employer only learns that you activated — not the details of your family's situation.
What the benefit covers
Your employer co-funds a Caregiver Stabilization Benefit — a 90-day launch bundle with Averyn Care. You pay a share, your employer pays the rest.
Your family's medical records gathered from every provider, organized into one portable snapshot. Claims-informed sourcing finds records a portal export would miss. Delivered in about 10 business days.
A Care Continuity Partner — a real person, not an app — who coordinates providers, follows up on referrals, manages scheduling, advocates on your family's behalf, and sends written updates. Everyone stays aligned without daily phone calls.
After the 90-day funded period, your family can continue privately at standard rates. No obligation.
How cost is shared
Your employer pays a share of the launch bundle. You and your family pay the rest. Averyn will walk you through the exact split during your intake conversation.
Your co-pay ensures real engagement — you'll need to provide authorizations, identification, insurance details, and care team information for the process to work. This is a co-investment in getting your family's situation organized.
Privacy is built in.
Your employer receives aggregate reporting only — number of activations, time to initial Record Vault delivery, and continuation rates. They do not see any details about your family's situation, health information, or case specifics.
Is this a fit for my situation?
This benefit works best when the admin burden is concrete and actively affecting your work or home life. Common situations:
A parent, spouse, or adult dependent after hospitalization, rehab, surgery, or new diagnosis. The follow-through work suddenly lands on you.
You're managing care from another city — phone tag, portals, and providers you can't visit in person.
Three or more specialists, home health agencies, pharmacies, or portal systems to keep straight.
Missed time, distracted days, or schedule changes because the care logistics keep spilling into your workday.
What Averyn does — and doesn't do
Averyn handles
- Gathering and organizing records from every provider
- Coordinating appointments and scheduling
- Following up on referrals, authorizations, and pending items
- Advocating with providers and vendors on your family's behalf
- Managing home service logistics
- Sending regular written updates to keep your family aligned
Averyn does not provide
- Clinical advice or medical guidance
- Emergency monitoring or 24/7 access
- Insurance navigation or benefits counseling
- Hands-on caregiving or home visits
Your EAP supports your mental health and wellbeing. Averyn supports the family member whose care logistics you've been carrying. They complement each other.
- We don't sell personal information — not to advertisers, data brokers, or anyone else
- Permission-based — we never contact a provider without your authorization
- HIPAA-aligned infrastructure — every vendor we depend on operates at HIPAA-compliant standards, even though Averyn is not a covered entity
- Confidentiality bound — all Averyn employees sign confidentiality and non-disclosure agreements
- Team vetted — background checks, OIG and federal exclusion screening
- You control who's in — add or revoke family and caregiver access anytime from the app
- Your data stays in the US — all health-related data stored in US data centers
What happens after you reach out
- We talk privately. A short call to understand your situation and confirm the benefit applies. No one from your employer is on this call.
- Averyn confirms to your employer that you've been approved and what the cost split is. They see no health details or family specifics.
- You pay your co-pay share (starting with a $199 reservation deposit that applies to your total).
- Coordination begins right away. Your Care Continuity Partner starts on the most pressing logistics — confirming appointments, following up on referrals, coordinating with providers — while your Record Vault builds in parallel.
- Record Vault delivered in about 10 business days. Your family's records organized into one portable snapshot. It continues to grow as slower providers respond. Your Care Continuity Partner has already been working alongside this from day one.
Common questions
Is this really confidential?
Yes. Averyn works directly with your family. Your employer sees only that you activated the benefit and aggregate program metrics. They do not see health information, family details, or anything about your specific case. All Averyn employees are bound by confidentiality and non-disclosure agreements. Read more about how Averyn protects your information →
How much does my share cost?
The exact split depends on what your employer set up. Averyn will walk you through the specifics during the intake conversation.
What if I don't need the full 90 days?
The support is available for 90 days. Use what you need. If things stabilize sooner, that's a good outcome.
Can my family continue after the funded period?
Yes, at standard family-pay rates. No obligation. Many families find that 90 days is enough to get organized; others want ongoing support.
Is this the same as my EAP?
No. Your EAP supports your mental health and wellbeing. Averyn supports the family member whose care logistics you've been carrying — records, scheduling, providers, and follow-through. They complement each other.
Do I have to use this?
No. This is always voluntary. You activate only if you choose to.
Ready to get started?
The conversation is private and there's no obligation until you decide to proceed.
Averyn Care provides non-clinical coordination and follow-through. We do not provide medical advice, clinical triage, emergency services, or 24/7 monitoring. Medical decisions remain with your providers.